1. Introduction

This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Facebook Messenger Bot. We respect your privacy and are committed to protecting it through our compliance with this policy.

2. Information Collection and Use

a. Personal Information: We collect your name, profile photo, telephone number, and email address when you interact with us through Facebook Messenger. This information is used solely to support and communicate with our customers.

b. Usage Data: We do not collect detailed usage data beyond basic interactions necessary for customer support.

3. How We Use Your Information

We use the information we collect for the following primary purposes:

  • To personalize your user experience.
  • To communicate with you regarding support and inquiries.
  • To book in-person appointments through our bot.

    4. Sharing Your Information

    We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

    5. Security

    We take reasonable measures to protect your personal information from unauthorized access, theft, or alteration.

    6. Your Rights

    You have the right to access, update, or delete the information we have on you. You can do this by contacting us directly.

    7. Changes to This Privacy Policy

    We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.

    8. Contact Us

    If you have any questions about this Privacy Policy, please contact us at admin@agrosglobal.com.